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    • Home
    • What We Buy
    • Frequently Asked Question
    • How It Works
    • Contact Us
  • Home
  • What We Buy
  • Frequently Asked Question
  • How It Works
  • Contact Us

📋 Frequently Asked Questions

Welcome to our FAQ section!



Here you’ll find answers to the most common questions about selling your electronics like phone, tablet, or other devices with Nashville Buy Backs. If you don’t see your question listed, feel free to call or text us anytime—we’re happy to help! 

We buy a wide range of electronics including smartphones (iPhones, Samsung Galaxy, Google Pixel), iPads and tablets, MacBooks and gaming laptops, smartwatches, gaming consoles, and digital cameras. Devices must power on and be free of activation locks like iCloud or Google accounts. If you're unsure whether we’ll take your item, just reach out—we’re happy to check for you. 


 Yes—we accept devices with minor wear and tear, such as light scratches, battery issues, or small cracks. However, we’ll need to inspect each item in person. Devices with severe damage may not qualify, but we’re happy to take a look and let you know. 


We do buy blacklisted devices, but only for parts—and the payout is usually lower. 


No appointment is required. You're welcome to walk in anytime during business hours. If you'd like to let us know ahead of time, just send a quick text. 


 We provide instant payment after we inspect and accept your device. Choose the option that works best for you—cash in hand, Zelle, or PayPal. No delays, no waiting. 


Please bring your phone or device fully charged, and if possible, the charger or original accessories. Also, make sure you're able to unlock the device or remove any linked accounts.


Before selling your phone, tablet, or other electronics, we highly recommend backing up and erasing all personal data. While we respect your privacy and do a basic inspection, we can’t guarantee full data deletion—so it’s always best to wipe your device first. 


Yes! Whether you have two phones, a few tablets, or a mix of electronics, bring them in. We’ll evaluate each one and offer you a quote for every item you want to sell.


No worries—our offers are completely no-obligation. If you decide not to sell after getting your quote, that’s totally fine. We want you to feel confident and comfortable with your choice. 


Got More Questions?

 We’re here to help! If you need more info or didn’t find what you were looking for, don’t hesitate to reach out.


Call or text us at (629) 276-6184 or stop by our Nashville location—we’ll be happy to assist!

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